Refund policy

Refund policy

Return Policy:

We do not accept returns. However, if an item arrives damaged or broken, we are happy to help with an exchange. Please see details below for the steps to follow if your order arrived damaged.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right. When contacting us about your order, please include your order number so that we can verify and review your order.

To start an exchange, you can contact us at happydaisycandle@outlook.com.